Privacy Policy

This Privacy Policy describes how L&L France SAS, operating under the trade name Webyss ("we", "us", "our"), collects, uses, and protects your personal information when you use the Solane mobile application (the "App").

1. Who we are

1.1 Distribution scope

Solane is distributed outside the European Economic Area, the United Kingdom, and Switzerland. Users residing in these regions cannot access the App via Apple App Store or Google Play.

2. Information we collect

2.1 Information you provide directly

• Birth data — date, time, and city of birth, used solely to compute your natal chart and forecasts.
• First name (optional) — used to personalize readings.
• Profiling answers — voluntary multiple-choice questions about your interests (love, career, growth) used to tailor forecast tone.

2.2 Information collected automatically

• Device identifiers — anonymous device ID for purchase verification (Apple/Google).
• Crash reports and diagnostics — anonymized technical data to fix bugs.
• App usage events — feature open events used in aggregate to improve the App. No personal identifiers are attached.

2.3 Information we do not collect

• We do not collect your real-time GPS location.
• We do not access your contacts, photos, microphone, or camera.
• We do not sell or rent your data to third parties.
• We do not use third-party advertising networks.
• We do not track you across other apps or websites.

3. How we use your information

4. Where your data is processed

• Birth data and forecast generation: our own server (astral.webini.tech).
• AI forecast generation: performed on our private infrastructure. We do not send your birth data to OpenAI, Anthropic, Google AI, or any third-party AI API.
• Purchase processing: handled by Apple App Store and Google Play (their own privacy policies apply).

5. Data retention

• Birth data: stored locally on your device. Optionally synced to our server only if you explicitly enable cloud backup.
• Generated forecasts: kept for 30 days for replay, then automatically deleted.
• Purchase records: kept for 10 years (legal accounting obligation).
• Account deletion: deletes all server-side data within 30 days.

6. Your rights

Regardless of where you live, you have the right to:

• Access the data we hold about you
• Correct inaccurate data
• Delete your data
• Receive a copy of your data in a portable format
• Opt out of any optional processing (we don't have any "selling of data" — we don't sell anything)

To exercise any of these rights, email privacy@solane.app. We respond within 30 days.

You can also delete your account directly from the App: Settings → Account → Delete account.

6.1 California residents (CCPA / CPRA)

California residents have additional rights under the California Consumer Privacy Act:

• Right to know what personal information we collect, use, disclose, and how
• Right to delete your personal information
• Right to correct inaccurate information
• Right to opt out of sale or sharing — we never sell or share your data, period
• Right to non-discrimination for exercising your CCPA rights

We have not sold or shared personal information of California consumers in the past 12 months and have no plans to do so.

6.2 Other US states (Virginia VCDPA, Colorado CPA, Connecticut CTDPA, Utah UCPA)

Residents of states with comprehensive privacy laws have substantially the same rights described above. To exercise them, email privacy@solane.app.

7. Children

Solane is intended for adults 18 and older. We do not knowingly collect data from anyone under 18. If you believe a minor has provided personal data, contact us and we will delete it.

App Store age rating: 17+.

8. In-app purchases

Solane offers consumable in-app purchases ("Stardust") and auto-renewable subscriptions ("Pass"):

• Payments are processed exclusively by Apple (App Store) or Google (Play Store).
• We never see or store your payment card details.
• Subscription cancellation is managed in your device's store settings.

9. Security

We implement industry-standard measures:

• TLS 1.3 for all network traffic
• Encryption at rest for server-side data
• No third-party trackers in the App
• Regular security audits

No system is 100% secure. In case of a data breach affecting your data, we notify affected users within 72 hours of discovery, in accordance with applicable law.

10. Cookies and tracking

The App does not use cookies or cross-site trackers. The marketing website uses no analytics or advertising cookies.

11. Disclaimer

12. Changes to this Policy

We may update this Policy. Material changes will be notified in-app at least 14 days before taking effect. The "Last updated" date at the top reflects the latest revision.

13. Contact

Questions or complaints? Email us at privacy@solane.app.

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